Welcome to the TOMA Office Manager Website
Dear Physicians and Office Managers,
I want to welcome everyone to the first TOMA website for Office Managers and
Physicians. We feel that it is very important to every practice that office
managers get together and exchange ideas. Also, when there is a doctor fresh
out of school and opening his or her own practice, it would be helpful for his
staff and office manager to have people to contact for help. We feel this will
be an asset to new and existing practices. So, let me get started by
introducing myself and giving you a little bit of my history.
My name is Kelly Skinner and I am from Eastland, Texas. In 1985, I worked for a
CPA firm in Eastland, Texas. I was responsible for completing client accounting
for about 25 clients every month. I also performed payroll for about 5
companies every week, did quarterly payroll reports for about 50 clients every
quarter and W-2 and 1099’s for about 50 clients a year. I gained a lot of
experience for the 4 ½ years that I worked for the CPA firm.
In 1990, I was hired by Dr. William Oswalt, M.D. For about 7 years, I worked
front desk checking patients in and out, was responsible for Accounts Payable
and Accounts Receivable, processed insurance claims electronically, managed a
network of about 25 computers, processed Payroll, posted hospital charges and
just about anything else pertaining to billing. At that time we had 2 other
physicians, Dr Robert Deluca and Dr Sandy Hazelip that shared the same
building. All three staffs worked together, we shared the same charts but all
billing was kept separately. The three offices worked very well together. As
far as the patients were concerned we were one office and we helped each
other. I helped train their staff when needed.
In 1997, Dr. Oswalt hired a Nurse Practitioner and after about a year, I needed
to hire someone to work the front desk full time. Each practitioner saw about 25
to 30 patients a day on an average. The clinic was a very busy place because
Eastland County has a shortage of doctors.
In 2003, after 13 years of working for Dr Oswalt, he was in an accident and
passed away 11-13-03. Since then, I have been working for Dr. Robert Deluca. He
has been wonderful to work for and he has allowed me to broaden my experience
over the last 3 years. Now the clinic has 1 physician, 1 NP and 1 PA. Our
staff consists of about 15 employees. My job has changed and I love it. I now
manage 15 employees, Accounts receivable, Accounts payables, all the billing and
insurance, network of computers, payroll, end of year reports, and much more.
Over the last 17 years, I have also helped other physicians outside our clinic
with billing. I love to be able to help a physician who is having trouble
getting claims paid because I love what I do. It is a challenge for me to be
able to help other people with the experience that I have received over the last
17 years and I hope that this website will help to many ways.
Sincerely,
Kelly Skinner